Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Handmade beauty
Handmade cards are hard to find these days since everyone prefers to send text messages. I'm still old fashioned and enjoy receiving letters and notes but when you receive a beautiful handmade card, it feels like a more personal touch! I have already used 2 out of the 4 and will need to order more. They are SO PRETTY!
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