Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
"I like to make abstract human figures and think of them as the wood's spirit coming out to view the world with me. To me, my sculptures are the epitome of our oneness with nature."
"I was born and brought up in a hill station, Uttranchal. I was a wanderer, and always spent my time wandering in the jungle. I just love its... read more
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