Sara K
Nov 28, 2024
A big hit for my friendās birthday
I sent these scarves with the premium wrapping as a birthday gift to my oldest friend, and she was absolutely delighted, sending me a blow-by-blow photo story of her unboxing. Today Iām awaiting the photo of her in them that her husband is planning to take. She is hard to buy for, but she loved the colors and how soft and comfy the fabric is.
Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
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