Your answers straight from the village experts
Great for a gift
I got this hammock for a gift to my boss on her retirement. She and other co-workers loved it. I'm going to get another one for myself, I loved it too! Great product! It was shipped from Mexico to USA and delivery was fast. Thank you Maya Artists of the Yucatan for the great work you do and Novica for having this great product available to everybody!
Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
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