Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Janice
Aug 22, 2022
This leather tote is now my go to bag
It matches the photo exactly. The leather is supple, the stitching is perfect. I am very proud to carry such a beautiful bag anywhere. The inside lining is done with the same care as the outside. This item is constructed with the highest quality workmanship and materials. Thank you, Patsy Chang for your continued attention to artistry and detail.
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