no worries
These just arrived today. They are so cute I have a smile on my face already and we haven't even begun to solve my worries. I have been a Novica customer for many years and I've never been disappointed. All the artisans are clever, talented, and it is evident they enjoy making art. Keep up the good work. The world needs more art and the joy it brings.
Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
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