Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Frances
Feb 9, 2017
Christiana
Nov 22, 2022
This is a Christmas present for my granddaughter
It is the cutest, "hippie" elephant I've ever seen! I am sure she will love it (she loves flowers and bright colors and her higher power animal is an elephant.) Very pleased with my purchase. As always, Novica's shipping process is beyond wonderful with every item packaged with care along with the lovely cards from the artists. Thank you Napat for your sweet, charming creation!
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