Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Marta
Jan 16, 2022
Imaginative
This was a gift for my husband, a now retired DJ of many years. The gift arrived neatly wrapped but when he opened it, his eyes lit up and he exclaimed "This is just like my old set-up!" I knew he loved it! It now sits where he can see it everyday. Thank you for making his day that much more special!
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