Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Katie
Jan 4, 2020
Beautifully made baby alpaca throw
This is a beautiful throw, made of very soft baby alpaca and large enough for two to snuggle. This is very finely made. I've long wished I could purchase another baby alpaca textile since visiting Arequipa a couple of years ago. It's a very special treat to wrap yourself in the gifts of mother nature. Thanks to the master crafts people, Felipe and team!
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