Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Anna
Feb 4, 2022
This is a beauty!
I purchased last two, as the notification on the site informed, and the items came very well packed, very securely packed, which is understandable after seeing the beauty of these creations. I will cherish them for years and I'll keep them on the honored display, at all times. This lacelike work in the soapstone is unseen nearly anywhere else today, in our very technical and geometric world. These jars are of the museum quality. Thank you very much!
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