Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
Lisa
Feb 10, 2025
Beautiful, finely made scarf
The scarf is so lovely and extremely high quality. I can tell that it was made with great care and attention to the details. While it is light and airy, it also seems like the fibers are strong and will last well. I am very happy to have such a beautiful traditionally made item. The color is very vibrant also.
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